Kokusai Soko America : Centralized IT Help Desk Services Case Study
By centralizing IT Help Desk, SYSCOM was able to reduce the business risk caused by prolonged network problems and expedite the response for emergency requests such as system failures.
MUJI U.S.A. ＆ Canada : Reconstruction of the IT Infrastructure Case Study
Reduced the risk of store operations being shut down and improved the efficiency of maintenance operations by unified equipment and centralized management over SD-WAN, such as redundancy of ISPs and VPN connections at each site.
General Trading: Managed Network Service Case Study
As a part of the Managed Network Service, SYSCOM implemented VMware SD-WAN by VeloCloud to reduce the cost and improve the reliability of network.
Finance (Asset Management): EDR & MDR Solution Case Study
SYSCOM implemented an EDR solution from CrowdStrike and setup a MDR service for detection, analysis and isolation of the cyber threats.
Manufacturing (Chemical): Microsoft Power Platform Case Study
SYSCOM helped develop an order management system by utilizing Microsoft Power Platform.
Relo Redac, Inc. : Microsoft Azure Virtual Desktop (AVD) Implementation Case Study
SYSCOM implemented Microsoft AVD as there were some advantages, such as utilizing the client’s existing Microsoft 365 licenses.
Finance (Global Bank): Mail Encryption and DLP Implementation Case Study
SYSCOM helped deploy an in-house virtual appliance (as an email encryption gateway) and enabled DLP at customer firewalls.
Trading (Chemical): Dynamics CRM Implementation
CRM was being considered as a solution to the issue of key-person dependency and to enable management to gain a better overall view of sales activities.
Manufacturing: Dynamics AX Implementation in Mexico
Implementation of ERP following the opening of a new plant. The customer had difficulties with the primary vendor initially assigned to the project and SYSCOM was approached to take over half way through.
Manufacturing: Dynamics AX Implementation
Implementation of ERP following the opening of new office/plant in the U.S.
Logistics: Global ERP Implementation
To optimize management on global level, customer decided to utilize Microsoft’s cloud solution for more than 150 groups companies.
Manufacturing: Migrating Inventory Management System to the Cloud
Migrating Inventory Management System to the cloud enabled the HQ office to access the accounting data of all factories and offices.
Opening stores by implementing Microsoft GP & POS
Introduced Microsoft Dynamics GP and RMS for ERP and POS system in the US and SYSCOM also supported to promote the digital transformation.
Specialized Trading (Chemical) : Operation Efficiency with Microsoft Dynamics NAV
Customer needed to improve operation efficiency since user’s workload was expanded due to double input to multiple systems.
Manufacturing: Dynamics AX Global Standardization
A North America ERP standardization project in collaboration with the primary vendor who was in charge of the Japanese headquarters project.
Disaster Recovery (DR) with Virtual Desktop Infrastructure (VDI)
Disaster Recovery (DR) with Virtual Desktop Infrastructure (VDI) enabled the same desktop environment remotely.